{"id":12092,"date":"2026-06-10T04:19:59","date_gmt":"2026-06-10T02:19:59","guid":{"rendered":"https:\/\/welnawoningservice.nl\/?p=12092"},"modified":"2026-06-10T11:34:06","modified_gmt":"2026-06-10T09:34:06","slug":"aide-avec-des-images-claires-et-sans-bavardages-inutiles","status":"publish","type":"post","link":"https:\/\/welnawoningservice.nl\/fr\/nieuws\/hulp-met-duidelijke-plaatjes-zonder-extra-praatjes\/","title":{"rendered":"Aidez-nous avec des images claires, sans bavardages inutiles."},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:10px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:10px;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>La plupart des r\u00e9sidents n&#039;ont pas besoin de longs manuels remplis d&#039;explications techniques. Ils veulent avant tout savoir rapidement comment quelque chose fonctionne ou comment r\u00e9soudre un probl\u00e8me.<\/p>\n<p>C\u2019est pourquoi Welna a d\u00e9velopp\u00e9 des outils d\u2019assistance en ligne pratiques, avec des images claires et des explications simples \u00e9tape par \u00e9tape. Cela permet aux r\u00e9sidents et au personnel d\u2019assistance de r\u00e9pondre \u00e0 de nombreuses questions de mani\u00e8re autonome. En cas de besoin, notre assistance t\u00e9l\u00e9phonique est toujours disponible.<\/p>\n<\/div><div class=\"fusion-image-element\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1738\" height=\"180\" title=\"Capture d&#039;\u00e9cran\" src=\"https:\/\/welnawoningservice.nl\/wp-content\/uploads\/2026\/06\/hulp2.jpg\" alt class=\"img-responsive wp-image-12097\" srcset=\"https:\/\/welnawoningservice.nl\/wp-content\/uploads\/2026\/06\/hulp2-400x41.jpg 400w, https:\/\/welnawoningservice.nl\/wp-content\/uploads\/2026\/06\/hulp2-800x83.jpg 800w, https:\/\/welnawoningservice.nl\/wp-content\/uploads\/2026\/06\/hulp2-1200x124.jpg 1200w, https:\/\/welnawoningservice.nl\/wp-content\/uploads\/2026\/06\/hulp2.jpg 1738w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 600px) 100vw, 1200px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:10px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:10px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-margin-top-medium:10px;--awb-spacing-right-medium:3.84%;--awb-margin-bottom-medium:10px;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h3><span style=\"color: #9aaf28;\">Smartphones<\/span><\/h3>\n<p>Nos outils d&#039;assistance en ligne ont \u00e9t\u00e9 d\u00e9velopp\u00e9s pour une utilisation dans les logements temporaires et sont donc enti\u00e8rement optimis\u00e9s pour les smartphones\u00a0:<\/p>\n<ul>\n<li>Une image vaut souvent mille mots.<\/li>\n<li>Privil\u00e9giez donc les images accompagn\u00e9es d&#039;un court texte.<\/li>\n<li>Accessible via la page web ou le code QR<\/li>\n<li>Utilisation intuitive sur smartphone<\/li>\n<li>Disponible en neuf langues<\/li>\n<\/ul>\n<\/div><div class=\"fusion-video fusion-selfhosted-video fusion-no-medium-visibility fusion-no-large-visibility\" style=\"max-width:100%;\"><div class=\"video-wrapper\"><video playsinline=\"true\" width=\"100%\" style=\"object-fit: cover;\" autoplay=\"true\" muted=\"true\" loop=\"true\" preload=\"auto\"><source src=\"https:\/\/welnawoningservice.nl\/wp-content\/uploads\/2026\/06\/demo1.mp4\" type=\"video\/mp4\">Sorry, your browser doesn&#039;t support embedded videos.<\/video><\/div><\/div><div class=\"fusion-text fusion-text-3\"><h3><span style=\"color: #9aaf28;\">Applications<\/span><\/h3>\n<p>Les outils d&#039;aide en ligne sont actuellement disponibles pour\u00a0:<\/p>\n<ul>\n<li>Installation du t\u00e9l\u00e9viseur et r\u00e9glages des cha\u00eenes<\/li>\n<li>Connexions Wi-Fi et Internet<\/li>\n<li>Formulaires intelligents et notifications<\/li>\n<\/ul>\n<p>La gamme est constamment \u00e9largie en fonction de l&#039;exp\u00e9rience pratique et des besoins des r\u00e9sidents, des associations de logement et des partenaires du projet.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:10px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-margin-bottom-medium:10px;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-selfhosted-video\" style=\"max-width:100%;\"><div class=\"video-wrapper\"><video playsinline=\"true\" width=\"100%\" style=\"object-fit: cover;\" autoplay=\"true\" muted=\"true\" loop=\"true\" preload=\"auto\"><source src=\"https:\/\/welnawoningservice.nl\/wp-content\/uploads\/2026\/06\/demo2.mp4\" type=\"video\/mp4\">Sorry, your browser doesn&#039;t support embedded videos.<\/video><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:10px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:10px;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p>Vous souhaitez consulter vous-m\u00eame les outils d&#039;aide en ligne de Welna\u00a0? Alors rendez-vous sur notre page d&#039;aide au logement.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/welnawoningservice.nl\/woonhulp\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Consultez la page d&#039;aide au logement<\/span><\/a><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-margin-top:30px;--awb-margin-top-medium:30px;--awb-margin-top-small:30px;\"><p style=\"text-align: center;\"><span style=\"color: #9baf27;\">\u2013 Welna Woningservice \u2013<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":12106,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[1],"tags":[],"class_list":["post-12092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nieuws"],"_links":{"self":[{"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/posts\/12092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/comments?post=12092"}],"version-history":[{"count":18,"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/posts\/12092\/revisions"}],"predecessor-version":[{"id":12174,"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/posts\/12092\/revisions\/12174"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/media\/12106"}],"wp:attachment":[{"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/media?parent=12092"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/categories?post=12092"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/welnawoningservice.nl\/fr\/wp-json\/wp\/v2\/tags?post=12092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}