Dune district

Brochure | Checklist | Manuals

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Residents brochure

This information page is the web version of the residents brochure, intended for residents of Dolfijnstraat, Eenhoornstraat, Poolsterstraat, Saturnusstraat and Watermanstraat in Duinwijk, who recently moved to a guest house.

Brochure as PDF

Welcome to your temporary home!

Velison has already started improving your neighbourhood: 'Duinwijk'. By carrying out maintenance and also making it more sustainable, we make your home comfortable, energy-efficient and future-proof. On behalf of 'Velison Wonen' we carry out renovation work together with main contractor 'Coen Hagendoorn' and Welna Woningservice supports you in the extension by offering services such as: moving to and from your temporary guest house as well as refreshing and furnishing it.

We will do our utmost to make the period before, during and after your temporary stay in your guest house as pleasant as possible. And we hope that you will soon feel at home in your guest house.

Yours sincerely,
Team Welna Housing Service

Practical information about the guest houses and manuals

To help you find your way around your temporary guest house as quickly as possible, we have made a number of manuals available online. This will help you find out how the TV, refrigerator, washing machine or your WiFi connection works. In addition, there are also videos for clear visual help.

House rules

To make your stay and that of others pleasant, we ask you to respect the following rules:

  • Please consider your neighbours and avoid excessive noise.
  • Do not leave any rubbish in common areas; use the waste containers.
  • Pets are only allowed after consultation.
  • Report any damage or defects immediately to Welna Woningservice BV.
  • No smoking in the guest houses.
  • Upon departure, the property must be left clean and tidy.

Facilities and services

All convenient services and shops in Duinwijk and the surrounding area are listed below:

Shops

Duinwijk has two small shopping centres on the Cepheusstraat and the Planetenweg. A larger shopping centre can be found on the Zeewijkplein in the Zeewijk district.

Public transport

BUS STOP DENNEKOPLAAN
Direction: Haarlem, IJmuiden aan Zee, Amsterdam Sloterdijk and Heemskerk.

Parking in Duinwijk is FREE!

Meet the Neighborhood

COMMUNITY CENTER DE DWARLIGGER
Planetenweg 338
Call: 0255-12725

SENIOR CENTER ZEEWIJK
Zeewijkplein 260
Call: 0255-520 650

Medical facilities

Emergency number: 112

MEDICAL CENTER IJMUIDEN
Scheldestraat 101
1972 TL IJmuiden
Call: 0255-745222
In case of emergency: 0255-745222 and press 1

Velison Living

  • General contact number: 0255-535786

  • Technical problems: 0255-535786

Welna Housing Service

  • Defects in the guest house: 06-3302 6043
  • TV and internet malfunctions: 06-4545 6242

Internet access with card

  • On the white Ziggo modem you can pull out the orange flap with the login details.

  • Network name see number 1. Password see number 2. Modem password is not important.

  • You can also log in directly with your smartphone by using the QR Code (3).

Internet access without a ticket

  • If the card is missing, you can still log in in another way.

  • Look at the bottom of the Ziggo modem of your temporary home where the network name and password are stated.

  • It is useful to take a picture of it, so you always have the information at hand.

Do you have a question or problem? We will solve it quickly!

Are there problems with your internet connection or TV or do you have another question about your temporary home? Then Welna Woningservice is always your care-free partner. By first filling in the form below, we immediately have the right information to help you even faster and solve it for you. After receiving your information, we will immediately start working with your information with the aim of calling you the same day with a carefree solution in prospect.

Ask your question to Welna!

Resident question or problem

Indicate in your motivation if you are missing items or if something else happened during or after the move. By uploading photos you provide extra clarity about the situation.

Indicate in your motivation if you miss things in the interior or anything else you want to report about the temporary home. By uploading photos you provide extra clarity about the situation.

Please indicate in your motivation whether it is your own TV or whether it was already present in your temporary home. By uploading photos of the front and back of the TV you immediately give us extra information so that we can solve your problem faster.

With this information we can already start requesting information from Ziggo.

By filling this in, we can immediately start working remotely and possibly solve the problem.

We aim to answer your question by phone within 4 working hours. If there is no answer, we will send you a WhatsApp message. If that does not work, we will send you an email message.

Or email us…

For general questions:
info@welnawoningservice.nl

For technical questions:
online@welnawoningservice.nl