Dune district

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Residents' brochure

This information page is the web version of the residents' brochure, intended for residents of Dolfijnstraat, Eenhoornstraat, Poolsterstraat, Saturnusstraat, and Watermanstraat in Duinwijk who have recently moved to temporary accommodation.

Brochure as PDF

Welcome to your temporary home!

Velison has already started improving your neighborhood: 'Duinwijk'. By carrying out maintenance and making your home more sustainable, we are making it comfortable, energy-efficient, and future-proof. Commissioned by 'Velison Wonen', we are carrying out renovation work together with main contractor 'Coen Hagendoorn', and Welna Woningservice supports you in this process by unburdening you with services such as moving to and from your temporary accommodation, as well as refreshing and furnishing it.

We will do our utmost to ensure that the period before, during, and after your temporary stay in your guest home runs as smoothly as possible. And we hope that you will quickly feel at home in your guest home.

Yours sincerely,
Team Welna Woningservice

Practical information about the guest accommodations and manuals

To help you get acquainted with your temporary accommodation as quickly as possible, we have made a number of manuals available online. This way, you will know how the TV, refrigerator, washing machine, or your Wi-Fi connection works. Additionally, videos are available for clear visual assistance.

House Rules

To make your stay and that of others pleasant, we ask you to respect the following rules:

  • Be considerate of the neighbors and avoid excessive noise.
  • Do not leave waste in common areas; use the waste containers.
  • Pets are only allowed after consultation.
  • Report any damage or defects immediately to Welna Woningservice BV.
  • No smoking in the guest accommodations.
  • Upon departure, the property must be left tidy and clean.

Facilities and services

All convenient services and shops in Duinwijk and the surrounding area listed below:

Shops

Duinwijk has two small shopping centers on Cepheusstraat and Planetenweg. You will find a larger shopping center on Zeewijkplein in the Zeewijk district.

Public transport

BUS STOP DENNEKOPLAAN
Direction: Haarlem, IJmuiden aan Zee, Amsterdam Sloterdijk and Heemskerk.

Parking in Duinwijk is FREE!

Meet the Neighborhood

COMMUNITY CENTER DE DWARSLIGGER
Planetenweg 338
Call: 0255-12725

SENIOR CENTER ZEEWIJK
Zeewijkplein 260
Call: 0255-520 650

Medical facilities

Emergency number: 112

IJMUIDEN MEDICAL CENTER
Scheldestraat 101
1972 TL IJmuiden
Call: 0255-745222
For emergencies: 0255-745222 and press 1

Velison Wonen

  • General contact number: 0255-535786

  • Technical malfunctions: 0255-535786

Welna Woningservice

  • Defects in guest accommodation: 06-3302 6043
  • TV and internet outages: 06-4545 6242

Internet access with ticket

  • You can pull out the orange flap on the white Ziggo modem containing the login details.

  • Network name see number 1. Password see number 2. Modem password is not important.

  • You can also log in directly with your smartphone by using the QR Code (3).

Internet access without a ticket

  • If the card is missing, you can still log in using another method.

  • Look at the bottom of the Ziggo modem in your temporary home where the network name and password are listed.

  • It is useful to take a photo of it, so you always have the details at hand.

Do you have a question or problem? We will solve it quickly!

Are you experiencing problems with your internet connection or TV, or do you have another question about your temporary home? Then Welna Woningservice is always your partner to take the burden off your shoulders. By first filling out the form below, we immediately have the right information to help you even faster and resolve the issue for you. Upon receipt, we will immediately get to work with your information, aiming to call you back the same day with a worry-free solution in prospect.

Ask Welna your question!

Resident contact form

Please indicate if you are missing any items or if anything else occurred during or after the move. Uploading photos provides additional clarity regarding the situation.

Please indicate if anything is missing from the furnishings or if there is anything else you would like to report regarding the temporary accommodation. Uploading photos provides additional clarity regarding the situation.

Explain your question. By uploading photos, you provide additional clarity about the situation, allowing us to help you better and faster.

By uploading photos of the front and back of the TV, you immediately provide us with additional information so that we can solve your problem faster.

With this information, we can get started on requesting information from Ziggo.

You can fill this in here, or alternatively take a photo of it and send it via the photo upload field.
We will respond to your inquiry within 4 working hours. We will call you first, and if there is no answer, we will send you a WhatsApp message. If you do not have WhatsApp, we will send you an email. 

Or email us …

For general questions:
info@welnawoningservice.nl

For technical questions:
online@welnawoningservice.nl