Veenendaalplein and Surroundings

Brochure | Checklist | Manuals

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Residents brochure

This information page is the web version of the residents' brochure, intended for residents of Veenendaalplein, Varikstraat, Vianenstraat, and Veldhuizenstraat who have recently moved into a temporary home.

Download the PDF version here

Welcome to your temporary home!

Stadgenoot has already begun improving your neighborhood in and around Veenendaalplein. By carrying out maintenance and making your home more sustainable, we make it comfortable, energy-efficient, and future-proof. Contractor Hemubo is carrying out the renovation work on behalf of Stadgenoot, and Welna Woningservice is also supporting you by offering services such as moving to and from your temporary accommodation, as well as refurbishing and furnishing it.

We will do our utmost to make the period before, during and after your temporary stay in your guest house as pleasant as possible. And we hope that you will soon feel at home in your guest house.

Yours sincerely,
Team Welna housing service

Practical information about the guest houses and manuals

To help you find your way around your temporary guest house as quickly as possible, we have made a number of manuals available online. This will help you find out how the TV, refrigerator, washing machine or your WiFi connection works. In addition, there are also videos for clear visual help.

House rules

To make your stay and that of others pleasant, we ask you to respect the following rules:

  • Please consider your neighbours and avoid excessive noise.
  • Do not leave any rubbish in common areas; use the waste containers.
  • Pets are only allowed after consultation.
  • Report any damage or defects immediately to Welna Woningservice BV.
  • No smoking in the guest houses.
  • Upon departure, the property must be left clean and tidy.

Facilities and services

All convenient services and shops in Veenendaalplein and the surrounding area are listed below:

Supermarkets

  • Albert Heijn | Karspeldreef 1389
  • Jumbo | Reigersbos 196
  • Vomar | Ruiseveenpad 30

Public transport

Bus stop Veenendaalplein:

  • Bus 47 towards Holendrecht Station | every 15 minutes

  • Bus 47 towards Bijlmer Station | every 15 minutes

Parking nearby

  • Parking Veenendaalplein and surroundings
    is FREE!

Medical facilities

  • General emergency number: 112
    (for medical emergencies)

  • Southeast GP Emergency Post: 088-003 0600
    Location: Amsterdam AMC.
    Meibergdreef 9, 1105 AZ Amsterdam

Housing association Stadgenoot

  • General contact number: 020-511 8000

  • Technical problems: 020-511 8000

Welna Housing Service

  • TV and internet malfunctions: 06-4545 6242
  • Defects in the guest house: 06-3302 6043

Internet access with card

  • On the white Ziggo modem you can pull out the orange flap with the login details.

  • Network name see number 1. Password see number 2. Modem password is not important.

  • You can also log in directly with your smartphone by using the QR Code (3).

Internet access without a ticket

  • If the card is missing, you can still log in in another way.

  • Look at the bottom of the Ziggo modem of your temporary home where the network name and password are stated.

  • It is useful to take a picture of it, so you always have the information at hand.

Do you have a question or problem? We will solve it quickly!

Are there problems with your internet connection or TV or do you have another question about your temporary home? Then Welna Woningservice is always your care-free partner. By first filling in the form below, we immediately have the right information to help you even faster and solve it for you. After receiving your information, we will immediately start working with your information with the aim of calling you the same day with a carefree solution in prospect.

Ask your question to Welna!

Resident question or problem

Indicate in your motivation if you are missing items or if something else happened during or after the move. By uploading photos you provide extra clarity about the situation.

Indicate in your motivation if you miss things in the interior or anything else you want to report about the temporary home. By uploading photos you provide extra clarity about the situation.

Please indicate in your motivation whether it is your own TV or whether it was already present in your temporary home. By uploading photos of the front and back of the TV you immediately give us extra information so that we can solve your problem faster.

With this information we can already start requesting information from Ziggo.

By filling this in, we can immediately start working remotely and possibly solve the problem.

We aim to answer your question by phone within 4 working hours. If there is no answer, we will send you a WhatsApp message. If that does not work, we will send you an email message.

Or email us…

For general questions:
info@welnawoningservice.nl

For technical questions:
online@welnawoningservice.nl